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Insurance: Using text analytics and automation as a competitive advantage


17th May 2022


North America
12:00 - 13:30 EST


Rela8 Group Technology Leaders Club

Language is central to how we all do business. It shapes, processes and impacts how we communicate with our customers. This is particularly true for the insurance industry where more than 80% of data is unstructured. To stay ahead of the competition, and keep customers satisfied, your business needs to know how to get value from language data available in underwriting, risk management, claims, customer interactions, etc.

The challenge remains: how can the insurance industry leverage massive amounts of language data in a consistent and scalable format without losing the domain knowledge? The right answer to this can help teams power processes, reduce unintended risk exposure and deliver better customer experience.

In this 90-minute virtual roundtable, we will bring together a select group of your peers to discuss some of the key issues data leaders face today. We will cover:

• How can your teams gain value from unstructured data and how do you use that to establish a competitive advantage?

• Which are good use cases for text analytics in risk engineering, claims automation or policy review?

• What is the most important aspect to understanding language data that benefits Insurance?

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