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Building Trusted Digital Experiences: What is shaping the future for your customers’ expectations?


26th May 2022


UK & Ireland
12:00 - 13:30 BST


Rela8 Group Technology Leaders Club

The past two years have seen widespread and sweeping change that has impacted every aspect of our lives. More than ever our lives are digital and online, and our data is in the hands of central and local governments, banks, retailers and healthcare providers, home and abroad.

Today’s consumers are turning to digital services not only because they save time and reduce costs, but also because organisations are delivering top-notch online experiences across industries and use cases. If people are to reap the full benefit of these increasingly available digital services, they’ll need to share more of their digital identity and personal data. This demands trust. Modern digital organisations must deliver frictionless, safe access that meets the jurisdiction’s privacy laws.

Join us and a small group of industry peers in a behind closed doors frank and open discussion of how identity is the cornerstone of a trusted digital experience for your customers.

  • ”Frictionless digital experiences”, utopian dream or reasonable expectation?
  • What solutions are you investing in to build the standout experiences of tomorrow?
  • What strategies do you have in place to win the loyalty of your customers?
  • What CX horror stories can you share so others can avoid those pitfalls?

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