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Events

How Next-Gen Customer Communications is shaping CX in Financial Services

Date

24th August 2023

Location

New York
US
From 18:00 EDT

Contact

Rela8 Group Technology Leaders Club

This dinner discussion will explore the latest innovations in Data Integrity, Customer Experience, and taking full advantage of the Cloud. Participants will share insights and ideas for leveraging cutting-edge technologies and strategies to improve business performance, enhance customer engagement, and streamline operations. Precisely will highlight real-world examples of successful innovation and provide practical advice for organizations seeking to stay ahead of the curve.

Join us for this private, closed-door roundtable dinner where we will be taking a deeper look at:

What steps has your organization taken to ensure effective and efficient utilization of data, particularly with regards to improving the customer experience, and what challenges have you faced along the way?

How has your company identified and addressed pain points in the customer experience, and what specific steps have you taken to improve customer satisfaction and retention as a result?

What strategies or initiatives is your organization considering, to expand the customer experience infrastructure beyond cloud computing and embrace the concept of hosted managed service (or ""Cloud Plus"")?

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