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White Papers

Automatically Increase Engagement, Solve Issues, and Identify Unmet Needs Within the Customer Journey

Date

27th October 2022

Views

204

Unstructured data comprises more than 80% of the data stored by organisations; lying within emails, call transcripts, contracts, reports, and more. Locked within this data, which is not accessible by traditional business tools and processes, is the greatest potential to increase customer engagement. This is where your customers directly communicate their unmet needs. Imagine what is possible if you could extract those valuable insights from that data?

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