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White Papers

Pulling Our SOCs Up - Optimising Performance through Evolution

Date

13th November 2019

Views

1,615

Has the alarm gone off yet? No, I’m not talking about when your SOC dashboard starts to flash the red alert. This one is bigger. It’s probably nagging you from your gut. I mean, have you seen the statistics? In 83% of companies less than 50% of alerts are triaged daily*, quite simply the majority of alerts are not triaged. Then there is another problem, in an industry where good analysts are like gold dust, further research suggests that 30% of companies estimate that their SOC analysts can only handle 5-6 investigations a day, a further 60% said they could handle 7-8*. I’ll leave you to do the maths versus the number of pings on your dashboard. 

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