Harnessing AI is essential for mastering omnichannel content. AI tools like GPT-4 can generate text and automate video creation, saving time and resources. Personalisation is enhanced through AI-driven segmentation and dynamic content adjustments. AI optimises content distribution, improves SEO, and refines strategies with tools like Clearscope. But without leveraging the quality content stockpiles brands have […]

Virtually every industry is being disrupted. Customer experiences are being wholly reimagined, with apps driving an expectation of real-time responses. Many companies are shifting to a digital-first paradigm and completely reinventing their business models to survive and thrive. Today’s fastest-growing companies are those that can operate their business as software. However, many organisations carry legacy […]

In this informative session, we delve into the intricacies of the recently implemented UK Corporate Governance Code and its profound implications for your organisation. As the regulatory landscape evolves, it's crucial to comprehend how these changes directly affect your business strategies, operations, and compliance frameworks. Our subject matter experts will lead the discussion around the […]

The rapid pace of technological change has introduced unprecedented complexity and risk for organizations. From uncontrolled cloud expenses to complex software architectures, rapid innovation, emerging security threats, and high expectations around generative AI, the challenges can be overwhelming. How can organizations effectively manage these complexities and risks while evolving their IT landscape to capitalize on […]

Virtually every industry is being disrupted. Customer experiences are being wholly reimagined, with apps driving an expectation of real-time responses. Many companies are shifting to a digital-first paradigm and completely reinventing their business models to survive and thrive. Today’s fastest-growing companies are those that can operate their business as software. However, many organisations carry legacy […]

Wake up and smell the algorithms, BFSI titans. While you've been busy counting coins, GenAI has been rewriting the customer experience playbook. Here's the deal: 84% of companies have already deployed AI in their contact centers. The train's leaving the station, or left on the platform. Join New York's financial elite for a no-nonsense dinner […]