Organizations are changing spending patterns to improve margins and find cash flow to fund potential recessionary challenges. Digital transformation is a top priority to address the economic downturn, indicating opportunities to improve efficiency and/or business value. As IT teams across the globe are faced with the growing expectations of doing more with less, intelligent automation and AI technologies can come to their rescue.
In this event, we’ll discuss:
1) The need for businesses to automate business workflows and processes using AI and automation technologies
2) Challenges organizations face when implementing intelligent automation and AI in ITSM
3) How organizations can empower their agents and end-users using an AI-powered ITSM platform.
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