GenAI & CX: Disrupt or Be Disrupted – The BFSI Edition
GenAI & CX: Disrupt or Be Disrupted – The BFSI Edition
Wake up and smell the algorithms, BFSI titans. While you've been busy counting coins, GenAI has been rewriting the customer experience playbook. Here's the deal: 84% of companies have already deployed AI in their contact centers. The train's leaving the station, or left on the platform. Join New York's financial elite for a no-nonsense dinner […]